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Privacy
Privacy
Policye
Last Updated: September 5, 2026
At Smilex, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.
By using the Smilex website, you agree to the practices described in this policy.
1. Information We Collect
We may collect information that you voluntarily provide when you interact with our website, including:
Full name
Email address
Phone number
Appointment details
Information submitted through contact forms
Messages or inquiries you send to us
We may also automatically collect limited technical information, such as your browser type, device information, IP address, and website usage data.
2. How We Use Your Information
We may use your information to:
Schedule and manage appointments
Respond to your questions and inquiries
Provide requested dental services
Communicate with you about appointments
Improve our website and services
Maintain website security
Comply with applicable legal requirements
We only use personal information for legitimate business and service-related purposes.
3. Appointment Information
When you request an appointment through our website, we may collect information necessary to process your request.
Please avoid submitting unnecessary sensitive medical information through general contact forms. If detailed medical information is required, we will provide an appropriate and secure method for submitting it.
4. Cookies and Tracking Technologies
Smilex may use cookies and similar technologies to improve website functionality, understand visitor behavior, and provide a better browsing experience.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
6. Sharing Your Information
Smilex does not sell or rent your personal information.
We may share information with trusted service providers when necessary to operate our website, manage appointments, provide services, or fulfill legitimate business requirements. These providers are expected to handle information appropriately and securely.
We may also disclose information when required by law or when necessary to protect our legal rights, users, or the security of our services.
7. Third-Party Services
Our website may use third-party services such as appointment scheduling, analytics, hosting, or communication tools.
These services may collect or process information according to their own privacy policies. We encourage you to review the privacy practices of any third-party service you use through our website.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business records, resolve disputes, comply with legal obligations, and fulfill other legitimate purposes.
When information is no longer required, we may securely delete or anonymize it..
9. Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
Request access to your information
Request correction of inaccurate information
Request deletion of certain information
Object to certain uses of your information
Withdraw consent where applicable
To make a privacy-related request, please contact us using the information below.
10. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate involvement or consent from a parent or legal guardian where required.
If you believe a child has provided personal information to us inappropriately, please contact us so we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal requirements.
Any updates will be posted on this page along with the revised “Last Updated” date.